Communication

Active listening is a helpful skill for every leader to develop. It helps you truly understand what people are saying in conversations and not just what you want to hear, or think you heard.

Effective leaders understand why the skill of asking good questions is important: Asking good questions helps uncover the challenges faced and generate better solutions to solve those problems.

Learning the art of when to say "No" and the best way to do it can be challenging, but is an essential skill to have. Good leaders know when and how to say "No" to set boundaries for themselves and their team.

Communication is key for effective leadership at all levels. Learn how to enhance your communications skills using a four-step framework.