What does effective leadership look like to you? transcript

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Blue screen appears with text: What does effective leadership look like to you?

Text appears at bottom left of screen: Nita Wi Repa (Ngāti Porou, Taranaki) Freelance Consultant Policy, Research and Evaluation

I think an effective leader is someone who has empathy for their staff and understands the challenges that they have in their day-to-day work. It's important to have that understanding because without it your focus I think as a manager becomes too much on work outputs and not enough on how the staff were actually feeling and by having that sort of empathy it means that you can you can put processes and mechanisms in place to help your staff get through things, so when they're stressed or overworked or under-resourced if you have that sense of empathy, it really helps to actually not just manage staff timetables but also manage the work outputs and make sure that they're quality.